Check answers to doubts and problems that can come up when setup or using our services

Troubleshooting & FAQ

Wepwawet Docs

All information you need to know about our services in one place!

Welcome to the Wepwawet knowledgebase!

Useful information about how to setup and manage your main account from Wepwawet Hosting, and useful information about billing.

Account & Billing

All information you need to know about minecraft server and management through Panel

Minecraft: Guides that might help you setup your server

Find the answers you seek on how to use our panel with the menu below.

Panel guide

A guide on how to use the Console Tab of your server.

How to use Console Tab

A guide on how to use the Files Manager Tab of your server.

How to use Files Manager Tab

A guide on how to use the Settings Tab of your server.

How to use Settings Tab

A guide on how to use the Plugins Tab of your server.

How to use Plugins Tab

A guide on how to use the Mods Tab of your server.

How to use Mods Tab

A guide on how to use the Modpacks Tab of your server.

How to use Modpacks Tab

A guide on how to use the Versions tab of your server.

How to use Versions tab

A guide on how to use the Backup tab of your server.

How to use the Backup tab

A guide on how to use the Network tab of your server.

How to use Network tab

A guide on how to use the Schedules tab of your server.

How to use Schedules tab

A guide on how to manage and access the files on your server via SFTP and or FTP

How to access your server by SFTP/FTP

A guide on how to download server archives.

How to Download your server's folders and archives

A guide on how to create an MySQL Database for Minecraft

Creating MySQL Databases

A guide on how to add subusrs to your server

How to add subusers

A guide to get access/login to your server's **Game Panel**.

How to get access to your Game Panel

Frequently Asked Questions

Information on our Products and their respective hardware.

Our Products and their respective hardware

Hardware Codes

A guide on what server plan you should pick

What plan to pick for you!

A guide on how to setup your server after purchase

Setup your Account

Upgrade a service

Cancel a service

What does it mean when a Server is Suspended.

A Service has been Suspended

How to Setup 2FA.

Request for a Refund

A guide on how to cancel a service directly for PayPal

How to cancel automatic payments (PayPal)

A guide on how to use the plugin Coreprotect on your server.

How to use CoreProtect

A guide on how to use the Dynmap plugin on your server.

How to use Dynmap

A guide on how to use the Geyser plugin on your server.

How to use Geyser

A guide on how to add Mods to your server.

How to add Mods

A guide on how to add a modpack to the server.

How to add a modpack

A guide on how to turn your modpack to be server compatible.

How to compile a modpack

A short guide on how to optimize your server.

Optimizing Server

A guide on how to solve Authentication Servers are down.

Authentication Servers are down

Minecraft Error Messages

Frequently Asked Questions about ARK

A guide on how to get started on your ARK server.

How to get started on your ARK Server

A guide on how to activate your windows server 2019 VPS license

Troubleshooting

FAQ

How to get access to your Game Panel

Authentication Servers are down

Minecraft Error Messages

Frequently Asked Questions (FAQ)